Our philosophy is to honour each individual’s unique story with care that is compassionate, inclusive, and rooted in trauma-informed practices. We strongly believe that beauty is not a one-size-fits-all, but begins with feeling safe, supported, and seen. By blending advanced aesthetic treatments with deep empathy and understanding, we create a space where healing and confidence can grow together.
We’ve curated a collaborative team of medical professionals, aestheticians, wellness experts and personal stylists and trainers who share our vision for holistic care. Together, we work to create a space where every body, every background and every story feels at home, and your comfort is always our priority.
The best part? No pressure, just honest advice. I never felt sold to, just supported. That kind of integrity means everything to me as a client.
Lynn
I had laser hair removal and a lash lift and tint with Joséfine and I’m thrilled! She was professional, easygoing, and made the process smooth.
julianna
The staff are so friendly and knowledgeable. I had a consultation for my skincare concerns and left feeling empowered and excited about my treatment plan.
jen
By Charley Madison was born from a place of strength, survival, and deep purpose. After a life-altering event, our founder Geeta Dayal set out to create a space where beauty and well-being could coexist. A place where every person feels safe, seen, and whole again. What emerged was more than just a spa: By Charley Madison became a sanctuary, built on the belief that healing and beauty go hand in hand.
With over two decades of experience in the beauty industry, Geeta brings both expertise and empathy to every element of the clinic, creating a symbol of hope, healing, and empowerment for all who walk through our doors.
Booking an appointment at our spa is simple and seamless. Once you’ve decided on your treatment, head to our booking page to select the service and time that works best for you. You can also give us a call at 778-571-7221 to book over the phone.
Most services include a complimentary consultation with your first visit, or you can book a consultation on its own if you’re unsure where to start. We’ll assess your skin, listen to your concerns and create a personalized treatment plan just for you.
Once you book, you’ll receive a confirmation email with your appointment details and a new client intake form that allows our team to learn about your wellness goals, medical history, and any relevant information we need to tailor your experience.
We pride ourselves on creating a welcoming, judgement-free space. At your appointment, you’ll be greeted with a warm welcome and your tailored treatment plan. If you have any specific requests for your appointment day, be sure to let our team know.
From beauty workshops and training sessions to creative gatherings and industry meetups, our versatile space serves as a serene, modern backdrop, perfect for certified beauty educators, industry professionals and community leaders.